Job Overview
Competitive hourly rate, 5 weeks annual leave, sick pay and NHS pension.
We seek a multi‑skilled, organised, motivated Medical Receptionist/Administrator to join Billesdon Surgery.
Responsibilities
* Front reception, telephone and administrative duties to assist GP and team.
* Greet patients, direct patients, effective use of appointment system, book appointments, process incoming post, PRISM referrals, rejections, advice and guidance and 2‑week wait referrals.
* Act as central point of contact for patients, distribution of information, messages and enquiries for clinical team, liaise with multi‑disciplinary members and external agencies.
* Maintain appointment system, process personal and telephone appointments, answer calls, signpost patients, respond to patient requests, process daily post, photograph documentation.
* Data entry new and temporary registrations, input data into patient healthcare records, direct requests for information, manage queries efficiently, maintain reception area, support clinical staff with general daily tasks.
Qualifications
* PRISM referral experience
* Experience using SystmOne (advantage)
Equal Opportunity & EEO
Billesdon Surgery is an equal‑opportunity employer committed to diversity and inclusion. All applicants are protected by the Equality Act.
Contact
Informal chat – telephone 0116 259 6206 – Tara Clarke, Reception Team Lead.
Apply – CV and cover letter to tara-kate.clarke@nhs.net.
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