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Client:
Protea Recruitment Ltd | Food | Drinks | FMCG Recruitment Partner
Location:
cranbrook, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Location: Cranbrook
Hours: Part-time onsite
Are you a confident and detail-driven administrator looking to support a busy commercial team within a fast-paced food production environment? We are working with a leading UK food manufacturer who are seeking a Sales Office Administrator to join their growing team.
The Opportunity:
You’ll be responsible for ensuring the efficient running of the sales order function – processing and amending customer orders, handling stock queries, raising credit notes, managing pricing updates and providing general administrative support to the commercial team.
Key Responsibilities:
* Processing customer orders received via email and telephone
* Amending orders and communicating changes internally
* Completing and coordinating stock transfers
* Resolving customer stock queries in a timely manner
* Generating and issuing invoices and credit notes
* Processing pricing amendments when required
* Matching proof of delivery (PODs) to delivery notes and escalating issues
* Assisting with product code creation and system set-up
* Liaising with commercial and logistics teams
* Running weekly sales reports for senior management
* Handling customer enquiries and managing the sales inbox
* Supporting the Commercial Sales and Account Management teams with ad-hoc admin
What You’ll Need:
* Previous experience in a similar sales support, customer service, or administrative role – ideally within food/FMCG or a production-led environment
* Strong IT skills – confident using systems like Sage, Web EDI, Trade XP or similar (training provided)
* Excellent organisational skills and high attention to detail
* Strong communication skills, both written and verbal
* Ability to work under pressure and manage multiple tasks efficiently
Why Apply?
* Be part of a long-established, values-led manufacturing business
* Supportive and close-knit team culture
* A varied, busy role with autonomy and visibility within the wider business
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