Job Description
Goldfinch & Partners is delighted to present an exciting opportunity for a highly organised and versatile Operations Assistant to join a prestigious and growing travel agency, based in Didsbury, South Manchester. This forward-thinking agency is renowned for its client-focused service, modern approach, and ambitious growth plans within the luxury travel sector.
About the Role
As an Operations Assistant, you will play a central role in supporting the smooth running of the business—working closely with the management team across operations, client services, accounts, and marketing. This is a varied position that would suit someone with a background as a PA, Office Administrator, or in a similar role, who thrives in a dynamic and client-facing environment.
Key Responsibilities
* Act as the first point of contact for clients, delivering exceptional customer service.
* Build and maintain strong client relationships, with a focus on upselling additional services.
* Support accounts administration, including invoicing and basic bookkeeping tasks.
* Assist with marketing and communications, including preparing and sending email campaigns.
* Provide administrative and operational support to management.
* Ensure smooth day-to-day office operations.
What We're Looking For
* Previous experience as a PA, Office Administrator, or in a similar support/operations role.
* Strong communication skills and confidence in client-facing interactions.
* Excellent organisational skills with the ability to manage multiple tasks effectively.
* Experience with accounts or bookkeeping is desirable.
* Familiarity with marketing or email platforms would be an advantage.
* A proactive, flexible, and positive mindset, with a genuine interest in the travel sector.
What's On Offer
* Salary: £26,000 – £28,000 pro rata.
* Part-time role: 3 days per week with flexitime available.
* Office-based in Didsbury, South Manchester.
* Start date: November 2025.
* Opportunity to be part of a prestigious and expanding travel brand.
* A collaborative, supportive office environment with scope for career growth.
Why Apply?
This is an outstanding opportunity for an organised and ambitious professional to make a real impact within a forward-thinking, client-focused agency. If you're looking for a varied, rewarding role where you can use your skills in operations, accounts, client service, and marketing—and want to be part of a company on an exciting growth journey—we'd love to hear from you.
Goldfinch & Partners welcomes applications from all suitably qualified individuals and supports inclusion at every stage. Confidential discussions are encouraged for interested candidates.
Job Types: Part-time, Permanent
Benefits:
* Flexible working hours (3 days per week)
* Supportive and collaborative office culture
* Opportunities for professional development
Work Location: In person (Didsbury, South Manchester)
Job Type: Part-time
Pay: £26,000.00-£28,000.00 per year
Expected hours: 24 per week
Work Location: In person