Recycler Assistant (Below Ground)
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
1. We are offering a salary range of £27,364 to £34,136 depending on experience and based on working 40-hour weekly work pattern.
2. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
3. Attractive pension scheme (up to 12% company contribution.
4. Development opportunities in line with the Recycler Assistant progression plan.
5. 25 days annual leave plus bank holidays – plus an extra wellness! Additional days in lieu of working any bank holidays.
6. Life assurance cover of 4 times pensionable salary.
7. A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
8. Retail savings scheme.
9. Online GP service, cycle to work scheme, gym membership discounts and many more!
Location: We have an opportunity for a Recycler Assistant to join our customer Field Services department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? The role will be covering the Yorkshire region, helping Yorkshire Water to provide the best service to customers. Successful applicants need to live within a 30-minute commute from our Lower Brighouse wastewater treatment works; therefore, you will need a full valid driving licence with no more than 6 points.
Working hours: This is a permanent opportunity working 40 hours per week, working rotational work patterns to cover 24/7 working. Once fully trained in the role you will need to take part in an emergency call out rota, therefore flexibility is an essential requirement of this role.
What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators.
Where you fit in:
As a Recycler Assistant, you will assist the Recycler Technician in operating a recycler in a safe and optimal way, to respond to reactive blockage reports from the sewer network and provide and deliver a high standard of customer interaction while dealing with all sewer related incidents. Support with blockage response times, in cases of high work volumes and wet weather events.
You will be working closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.
You will also be required to support with collation of data and information for evidence capturing.
You will ensure Health and Safety working practices & procedures are always complied.
When making day to day business decisions you will be required to demonstrate financial awareness and provide technical support and first line response to customer contacts to ensure a fix first time resolution & ensuring that the most cost-effective resolution is promoted.
As part of this role, you will be required to work within confined spaces, any successful candidate must pass strict medical criteria including, BMI, vision, blood pressure, hearing, and Spirometry tests to ensure your full safety when working in hazardous environments.
What skills, experience and training you will need:
10. A full valid UK driving licence (no more than 6 points).
11. A strong Health & Safety background.
12. Develop and maintain effective internal and external relations.
13. Ability to find faults and diagnose the root cause of an issue.
14. Competent in the use of IT systems.
15. The ability to be proactive and take ownership of issues, think through problems and work with others to solve them.
16. Be committed to ongoing personal development.
17. Good interpersonal skills to liaise with ops, customers, and stakeholders.
18. Effective communication skills
19. Develop and maintains effective internal and external relationships.
20. Having a drainage background would be beneficial
Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!
Do we sound like your cup of tea?
If you’ve got experience in operations and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.