Location: UK, remote
Hours: Full time; flexible hours
Eligibility: Must be eligible to work in the UK
Who you are…
You have a relevant degree (or equivalent experience) and 3+ years’ experience in patient-centered research or real-world evidence – gained within a consultancy, CRO, pharmaceutical, or healthcare organisation.
You bring strong, hands-on experience in delivering and managing patient registries and real-world studies, and are confident leading these programmes from study setup through to implementation and ongoing execution.
You are highly organised, detail-oriented, and thrive in roles where you are responsible for keeping complex, multi-stakeholder studies on track. You enjoy coordinating teams, managing timelines, and ensuring high-quality outputs are delivered efficiently and consistently.
You are comfortable working across cross-functional teams and engaging with clients on a day-to-day basis, building trusted working relationships and ensuring smooth collaboration.
You have a solid understanding of healthcare systems and the context in which real-world evidence is generated and used, and are motivated to contribute to a fast-growing, collaborative organisation.
You are a clear and professional communicator, able to work effectively with colleagues, clients, and external partners. You are adaptable, pragmatic, and solutions-focused in your approach.
What you’ll do…
You will play a central role in leading the delivery and operational management of registry and real-world study programmes, ensuring that studies are executed efficiently, on time, and to a high standard.
Registry & real-world study project management
* Lead the implementation and ongoing project management across multiple (2+) concurrent patient registries and real-world studies, including timelines, progress and action tracking, resourcing, and invoicing
* Coordinate cross-functional project teams, ensuring clarity of roles, responsibilities, and deliverables
* Identify and manage risks, issues, and dependencies to maintain smooth study delivery
* Oversee operational aspects of studies, including study setup, workflows, ethical approval and governance processes, and stakeholder (e.g., clinical sites, clinicians, patient association groups) coordination and communication
* Support patient recruitment processes
* Support the execution of data collection approaches (e.g., questionnaires, qualitative components, patient-reported outcomes)
Client coordination
* Act as the day-to-day client contact on assigned studies
* Lead regular client calls and provide clear updates on progress, risks, and next steps
* Ensure client expectations are met or exceeded through structured, proactive communication
Deliverables oversight
* Coordinate the development of study deliverables, including managing inputs from team members and reviewing outputs for quality and consistency
* Support the preparation of reports and outputs, ensuring they meet agreed specifications and timelines
Team contribution
* Provide informal coaching and support to team members on project delivery and processes
* Contribute to improving internal ways of working, tools, and delivery processes for registries and real-world studies
* Share knowledge and experience to help strengthen delivery capability across the team
Sorry, but it’s a no unless you have…
* Demonstrated experience managing registries and/or real-world observational studies
* Strong project management experience across multiple concurrent studies
* Excellent organisational and time management skills, with a high level of attention to detail
* Strong written and verbal communication skills (fluent English) and confidence interacting with clients
* Advanced Word and PowerPoint, and intermediate Excel
* Experience working in cross-functional teams
* A track record of being a reliable, collaborative, and proactive team member
Bonus points for…
* Experience with multi-country registries or complex stakeholder environments
* Familiarity with registry governance, operational frameworks, or real-world data collection processes
* Experience coordinating qualitative research or patient-reported outcomes within studies
* Understanding of the pharmaceutical industry, HTA, or healthcare decision-making
* Additional languages useful in a professional context
Working with us…
Join our creative, dynamic, can-do team and contribute to healthcare innovation that makes a real impact on patients’ lives. We’re a group of humble, smart, fun people who take pride in delivering high-quality work while supporting one another.
Flexible working is our default – we trust you to get the job done and give you the freedom to shape your work around your life.
Vitaccess is an equal opportunities employer – we value diversity in all its forms (and yes, pets and children occasionally appearing on calls are fully accepted).
Perks include:
* Competitive remuneration
* Flexible working
* Work from abroad scheme
* Private medical insurance
* Employee shares scheme
* Critical illness cover
* Company bonus scheme
* Enhanced holiday entitlement
* Perkbox
* Wellbeing initiatives