Job Title: Customer Care - Fenton (Full Time, Stoke-on-Trent)
Company:
McDonald's
Location:
Stoke-on-Trent, United Kingdom
Job Category:
Customer Service
EU Work Permit Required:
Yes
Job Reference:
223f2d656550
Job Views:
14
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
Overview
McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to a safe, respectful, and inclusive workplace, offering quality jobs and opportunities for all.
As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers to ensure a positive experience. Your activities will include welcoming children, distributing balloons, organizing special events, catering to customers' specific needs, maintaining cleanliness in dining and toilet areas, and creating a warm, welcoming atmosphere. You will be responsible for establishing positive communication with customers and informing the manager about customer satisfaction.
Working in a fast-paced, energetic environment, we seek individuals with a genuine smile, ability to connect with customers, and make them feel valued.
Ideal candidates will be friendly, welcoming, courteous, helpful, and team-oriented. Strong communication skills such as attentive listening, face-to-face interaction, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more.
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