Member Adviser- AdviceLine Vacancy Type : Permanent Salary : £47,701 per annum Hours of Work : 35 hours per week Location : DN4 5JP The National Education Union is a force for change in the world of education, bringing together more than 450,000 teachers, lecturers, support staff and leaders working in maintained and independent schools and colleges across the UK. The successful candidates will contribute to the advancement of the unions aims by advising NEU members on a wide range of employment concerns arising from their role in education. In doing so, they will work as part of a close-knit team and cover a range of employment related matters including workload, capability, pay and redundancy. Prospective applicants will need to be highly motivated and able to make clear, informed and effective decisions. They will have a sound understanding of employment concerns and the role of trade unions in addressing them. Additionally, they will need to demonstrate strong IT literacy skills, good oral and written communication skills and an excellent telephone manner. As supportive team workers, they will be able to function comfortably during periods of increased pressure. Working hours in the AdviceLine are 35 hours per week (full-time) and follow a shift pattern between the hours of 9.00 to 19.00. We offer good conditions including 33 days annual leave plus 4 days paid additional holiday entitlement as the NEU office closure days at Christmas and a defined benefit pension scheme. Salary and benefits will be calculated pro-rata for part-time applicants. Closing date is mid-day Monday 16 March 2026. Please note: We reserve the right to close this position early if we receive a high volume of applications