We are looking for a Project Manager to join our fast-paced and demanding team.
Reporting into the Client Services Director, this role will be responsible for the day-to-day management of projects for clients. You will have exceptional organisational and communication skills and will foster direct relationships with clients and partner with the creative and production teams, leading the work from initial concepts through to end delivery.
This role can be worked on a hybrid basis
JOB RESPONSIBILITIES
* Build and sustain a strong relationship with the Packaging Development team responsible for client brands. Work as a liaison between the Packaging Development team and commercial / marketing categories.
* Work to establish SGK as the artwork provider of choice, building key relationships across key depts in BAT.
* To build a key relationship with the BAT Head of Packaging
* Act as the Account Manager contact for the SGK team on site. Manage the day to day running of the account within your category ensuring that client needs are met.
* Work closely with client and give required support, as necessary.
* Ensure that relationships are maintained with all other members of the client team and that any issues are resolved immediately.
* Hold weekly update meetings with the client to discuss project status across the business. Discuss any concerns with regards to volumes, category issues and delays with projects.
* Build relationships with all client contacts and hold weekly meetings to discuss project status ensuring that service levels from SGK teams are being maintained.
* Maintain relationships with key suppliers in each category.
* Ensure that SGK is working efficiently with them to achieve the launch timescales.
* Assist new suppliers to grasp the client process by hosting supplier days at the studio and presenting at client conferences when requested.
* Keep abreast of trends in the retail market and how they may affect the client.
* Be commercially aware and responsive to client needs.
* Attend client and supplier studio tours as required.
* Assist the Account Manager with presentation of the artwork and repro process.
QUALIFICATIONS / REQUIREMENTS
* Strong organisational skills along with ability to multitask.
* Excellent communication skills both verbal and written.
* Good attention to detail.
* Flexible and hardworking.
* A team player, with an efficient and proactive approach.
* Smart appearance and professional attitude.
* Approachable and trustworthy.
* Experience of industry web-based briefing and approval systems.
* Knowledge of print or repro.
* Knowledge of design, retail, brand and packaging.
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