SEND Complaints & Tribunals Officer
Location: South East Remote
Contract: Interim – Minimum 6 months
Rate: £370 per day (umbrella)
Start: Immediate
About the Role
A Local Authority in the South East is seeking an experienced SEND Complaints & Tribunals Officer to join their Education & SEND team on an interim basis. This is a critical, high-impact role managing complex SEND casework, complaints, and tribunal processes. You will represent the Local Authority at SEND Tribunals, lead on dispute resolution, and ensure compliance with statutory frameworks.
Key Responsibilities
* Represent the Local Authority at SEND Tribunals and defend proposed provision
* Lead on complex casework, mediation, and resolution of disputes between families, schools, and professionals
* Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations
* Monitor and track tribunal cases, complaints, and outcomes to inform service improvements
* Work collaboratively with parents, schools, legal representatives, and multi-agency partners
Person Specification
* Strong knowledge of SEND legislation and statutory processes
* Significant experience in SEND case management, including appeals and tribunals
* Proven mediation and negotiation skills
* Excellent organisational and communication skills, with the ability to work independently and under pressure
* Ability to travel locally as required
* Immediate start
This is a fantastic opportunity for an experienced SEND professional to take on a challenging and rewarding interim role with real impact.
To Apply
Please submit your CV