Groomfield Recruitment are looking for an experienced Logistics Administration Operations Supervisor to lead a high-performing administration team within our busy Distribution Centre in Birmingham. This is a 6 month temporary to permanent opportunity* Location: Birmingham B18 Rate of Pay: £15.71 per hour Shift Pattern: Days between 7am-7pm with any 5 from 7 included where business needs. Reporting to the DC Operations Manager, as the Logistics Administration Operations Supervisor youll be responsible for the day-to-day management of logistics administration activities, ensuring service levels, compliance, and cost controls are consistently met. Youll lead, coach, and develop a large administration team while supporting a fast-paced operation delivering to over 350 stores and e-commerce customers nationwide. Key responsibilities include: Leading and developing an administration team across rotating shifts Managing logistics and courier administration, including stock movements, delivery schedules, invoices, refunds, and investigations Monitoring service levels, KPIs, budgets, and absence Driving continuous improvement and cost reduction initiatives Ensuring compliance with company policies, internal controls, and health & safety standards Acting as a key escalation point for administrative and system-related issues About you: Proven experience supervising administrative teams in a logistics or distribution environment Strong organisational, leadership, and problem-solving skills Confident communicator with the ability to influence and engage others Comfortable working with systems such as SAP and Microsoft Office ILM Level 3 and/or IOSH qualifications desirable If youre a hands-on leader with Logistics Administration Operations Supervisor experience who thrives in a fast-paced logistics environment and enjoys developing people while improving processes, wed love to hear from you