Job Description
Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k
Do you have experience of supporting users within a Microsoft Windows / Azure environment?
You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment.
As a Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd line team. Some of your other key tasks will involve administering and maintaining the corporate estate including workstations, O365 and Azure Active Directory.
Location:
You'll be based full time in the Epsom office fulltime, Monday to Friday (with flexibility around start and finish times).
About you:
1. You have experience working in a help desk / service desk environment in a 2nd line support function
2. You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange / Exchange Online
3. You have experience with Virtualisation / VMWare or Azure Virtual Desktop
4. You have an understanding of basic networking, Citrix
5. You have e...