Equip Outdoor Technologies UK Ltd based in Alfreton, Derbyshire specialise in the design and marketing of technical outdoor clothing and equipment. Our experienced and enthusiastic team develop innovative designs, manufactured to the highest standard and brought to market throughout the world. Equip Outdoor Technologies own and operate two leading aspirational outdoor brands, Rab and Lowe Alpine. For further information on Equip please visit our website at
Our team is based at our Head Office just outside The Peak District National Park off jct28 of the M1 corridor.
Position:
Great opportunity to join our Team as Sales Office Administrator
You will offer outstanding Sales and B2B customer service support to our Benelux customer base and also provide Sales Admin support to our external Benelux Sales Team.
Key Responsibilities of Sales Office Administrator (including but not limited to):
Processing and monitoring of urgent ASAP and Pre Season forward orders
Answering retailer enquiries by telephone and email
Providing Sales and Admin support to the external Sales Team
Maintaining accurate customer records
Processing invoices and credits
Liaising with Equip Operations and external logistic providers to problem solve any delivery exceptions
Running weekly sales reports for the External Sales and Management Teams
Accurate processing of all required Export Documents
Providing assistance to other areas of the Sales Office during busy periods or when required
Requirements:
To join us as Sales Office Administrator you must have:
Essential
Proven experience in a similar Sales Office administrative role, particularly in a mid to large size company
Ability to work under pressure in a fast-paced environment to tight deadlines while simultaneously handle multiple projects and priorities
Strong customer service orientation with a proactive and solution-focused approach
Intermediate proficiency in Microsoft Office applications, particularly Excel and Outlook
Capable of working independently as well as collaboratively within a team
High level of accuracy and excellent organisational skills
Desirable
Knowledge and use of other European languages. Ideally fluent in Dutch (spoken and written)
A passion for the outdoors and familiarity with outdoor equipment or products
Experience using ERP systems, ideally Microsoft Navision or Business Central
Other information:
Salary and Benefits:
Competitive salary commensurate with qualifications, skills and experience
Contributory company pension scheme, subject to qualifying conditions
Discretionary profit share bonus scheme
Employee Benefits Platform
Life Assurance Scheme
Online GP & Physio Service
Employee Wellbeing Platform
Hybrid working (discretionary basis, determined by business need) as well as an early finish on Fridays
Free, unlimited access to LinkedIn Learning training resources
Great staff discounts on our Rab and Lowe Alpine products
Reciprocal trade discounts on climbing, bikes, camping, sailing and running equipment
Casual dress code
Modern facilities with free on-site parking and we are proud to be a climate neutral company
Closing date for applications is 08 March 2026
For general enquiries please contact:
Strictly No Agencies please
Our people are part of one team that is geared to achieving success for the company, and we are strongly committed to inclusivity, promoting equality and celebrating diversity among our staff. We are looking for people who are passionate about and can help live our values of Synergy, Ingenuity, Ambition, Determination and Integrity.