Customer Service Apprentice
Specsavers Lakeside
Are you a proactive people person, passionate about retail and providing excellent customer service? If so, this could be the perfect role for you. If you've ever considered a career in optics, our Customer Service Apprentice position offers a great opportunity to start your journey.
We are seeking enthusiastic individuals eager to develop their skills in customer service and pursue a career in retail or management. This 13-month apprenticeship provides paid full-time training in a friendly, supportive environment with a highly experienced team guiding you every step of the way.
Our store
Located in Wisbech, with parking available nearby.
What’s on offer?
Along with comprehensive training and development, we offer various benefits, including:
* Hourly rate of £7.75 - £12.41
* Full-time hours: 40 hours per week
* 28 days holiday, plus a paid day off on your birthday
* Auto-enrollment into the pension scheme with employer contributions
* Specsavers Perks: discounts and savings portal
* WeCare: employee support service for you and your immediate family
* Eyecare and hearcare discounts for you and your family
* Enhanced family leave and sick pay
Main responsibilities
* Answering calls and booking appointments
* Diary management
* Effective communication with customers and clinicians
What we’re looking for
To succeed as a Customer Service Apprentice, you should have:
* A passion for delivering excellent customer service
* Strong teamwork skills
* A proactive attitude
* Confidence in using IT systems
* Excellent communication and listening skills
* Willingness to step out of your comfort zone
* Openness to feedback and development, with support from our team
Find out more
For detailed information about the Specsavers Apprenticeship programme, click the link below:
Apprenticeships at Specsavers | Specsavers UK Careers
Note: This position will close once filled. Apply today to avoid missing out!
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