Company Description
At Novotel London Wembley, we pride ourselves on offering warm, welcoming hospitality in the heart of one of London’s most vibrant districts. Located just steps away from Wembley Stadium and the OVO Arena, our stylish 4-star hotel combines modern comfort with exceptional service, making it a top choice for both business and leisure travelers.
As part of Accor, a world-leading hospitality group, Novotel offers endless opportunities for growth, training, and career development across a global network of hotels. At our Wembley property, we embrace teamwork, diversity, and innovation, fostering a supportive environment where our people can thrive.
When you join Novotel London Wembley, you become part of a dedicated team committed to delivering memorable guest experiences, while working in a dynamic and inspiring location. Whether you’re passionate about guest service, food & beverage, or behind-the-scenes operations, you’ll find a rewarding career path here.
Job Description
Sales Manager
Through your passion and motivation, you sell memorable experiences to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bonds with your guests.
What’s In It For You
* A Discount Card to be used in Accor Hotels Worldwide for hotel stays and food & beverage discounts
* Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C
* Annual salary of £43.5K
* Performance bonus of up to 20% of your yearly salary based on hotel and personal targets
* Free meals on duty
* Discounted accommodation rates with Accor Hotels globally
* Regular performance reviews to ensure you receive on-going feedback to help you grow and develop in your role
* Comprehensive development programs via the Accor Academy
Qualifications
* Knowledge of industry / travel trends to be able to develop and monitor the hotel’s commercial strategy in conjunction with the GM
* Able to make commercial decisions to maximize MICE & Rooms income on a daily basis
* Top line forecasting and revenue management
* Great attention to detail and organisational skills are a must for this fast-paced role to ensure all deadlines are met for all Groups, MICE & Corporate RFP requests
* Excellent interpersonal skills to develop relationships with local clients, direct bookers and agency bookers, which in turn will allow you to ensure a strong base of new and regular repeat business
* Strong knowledge in quoting converting and managing large group bookings is essential
Experience In a Large Events Driven Compset Is Preferred
Minimum 2 years of experience in the role would be ideal
Additional Information
* Manage the day to day of the Reservations and Sales teams, ensuring that the weekly, biweekly and monthly tasks are being followed
* Ensure our content and social media KPIs are being met
* Analyse results of the ecommerce campaigns and promotions to ensure investment levels are inline with expected ROIs
* Generate new business through marketing initiatives
* Carry out local research of potential new local business
* Maintain records and ensure appropriate follow up with your GM, RSM, and the Accor MICE sales team
* Actively manage business bookings and relations with key entertainment clients and sports / football team travel managers
* Ensure contracts, pro-forma, credit checks are always issued and followed up on
* Represent the hotel in local stakeholder meetings and Accor sales events
We are an equal opportunities employer and welcome applications from all suitably qualified persons.
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