Join Westons Group as Operations Manager
Region: Hants · Sussex · Surrey · Kent
Working Style: Flexible – home and office blend
Why Westons
At Westons Group, we’re more than a property and garden services provider — we’re a team of directly employed, skilled professionals with a reputation for excellence across design, build, maintenance, and landscaping throughout South East England.
Our foundations are built on safety, quality, and outstanding customer care, serving local authorities, housing associations, trusts, and developers.
We live by The Westons Way:
Safety | Customer Service | Quality | Price | First Time | Our People
We’re looking for an Operations Manager who embodies these values and can help drive the next chapter of our success.
The Role
As Operations Manager, you’ll take a senior leadership position driving financial performance, client satisfaction, and operational excellence.
You’ll lead and inspire our Voids and General Maintenance teams, oversee subcontractors, strengthen client relationships, and identify opportunities for growth — ensuring every project is delivered safely, efficiently, and profitably.
Key Responsibilities
Leadership & Culture
* Be an ambassador of The Westons Way, fostering a culture of trust, accountability, and collaboration.
Team & Subcontractor Management
* Lead Voids and General Maintenance teams — setting standards, resolving challenges, and supporting development.
* Manage subcontractors confidently, ensuring quality and compliance.
Client Relations & Growth
* Act as the main point of contact for client communication and satisfaction.
* Identify opportunities to enhance partnerships and strengthen retention.
Business Development
* Seek out new opportunities across target sectors and regions.
* Build partnerships, craft winning proposals, and deliver impactful pitches.
* Stay ahead of market trends to refine and enhance our service offering.
Strategic & Financial Planning
* Collaborate with senior leadership to shape and deliver strategic objectives.
* Track KPIs, margins, and profitability across all service lines.
* Drive efficiency, continuous improvement, and operational effectiveness.
What You Bring
* 5+ years’ experience in Operations, Business Development, or Account Management — ideally within property services, housing, or maintenance.
* Proven success in business growth, financial oversight, and client relationship management.
* Leadership experience across mixed teams (direct staff and subcontractors).
* Strong commercial and financial acumen — budgeting, forecasting, and analysis.
* Excellent communication and relationship-building skills.
* Strategic mindset with a hands-on, results-driven approach.
* CRM and financial systems experience (Salesforce, Xero, or similar).
* Experience across public and private sector clients.
* A self-starter who thrives on accountability and delivery.
What’s on Offer
* Basic Salary: £60,000 – £65,000
* On-target earnings: Up to £100,000
* Company vehicle
* Performance-based rewards
* Flexible working style
* The opportunity to make a real impact in a respected and growing organisation
Ready to Lead, Grow, and Make an Impact?
If you’re a strategic, hands-on leader with a passion for people, performance, and client excellence — we’d love to hear from you.
Apply now and become a driving force in the future of Westons Group.
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