Job Description
Job Title: Support Worker (Housing-Related Support)
Contract Type: Permanent
Salary: £25,965.41 (£27,112.48 after 18 months of successful performance)
Working Hours: 37.5 hours
Working Pattern: 3-week rolling rota, including bank holidays and weekends
Location: Newton House, Gloucester
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside, we recruit based on potential, not just skills and experience, so we encourage you to apply even if you don't meet all the essential criteria listed below.
The difference you will make as a Support Worker
This role is based at Newton House in Gloucester. The service provides support and accommodation for homeless people with complex needs. You will provide support in various ways, such as connecting clients with employability coaches and other agencies, helping manage their finances, assisting with benefits, or supporting their move to a permanent home. Your role is to boost their confidence and support them on their journey to rebuild their lives. You will need to keep records of all interactions, so some admin work is involved. While the role can be challenging, it is also rewarding. You should be resilient, empathetic, and able to maintain boundaries between work and personal life.
About you
We are looking for someone with:
* Experience working with vulnerable people
* Experience delivering structured support and risk management
* A caring, empathetic, and resilient team player with a positive attitude
* An understanding of supporting vulnerable populations, which may include personal experience with homelessness or substance addiction
* Flexibility to work hours that meet client and organizational needs, including lone working
Why Riverside?
At Riverside, we’re a housing association with a difference—enhancing lives and revitalizing neighborhoods. For over 90 years, we’ve supported communities through various services, including homelessness support, social care, employment assistance, and retirement living. We offer:
* Competitive pay & generous pension
* 28 days holidays plus bank holidays
* Flexible working options
* Investment in learning, personal development, and technology
* A wide range of benefits
Diversity and Inclusion at Riverside
We value diversity and foster an inclusive workplace where all individuals are respected, empowered, and heard. We are a Disability Confident Employer and operate a Guaranteed Interview Scheme for applicants with disabilities who meet the minimum role requirements. Applications may close early, so please apply promptly.
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