You’ll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery.
Job Overview
Our first store opened its doors in Abingdon in 1989. We now have 59 stores across the UK and more to follow. Sourcing from across the globe – handmade mattresses from Yorkshire, bespoke marble‑top tables from Italy, precision‑engineered wardrobes from Germany – we offer beautiful furniture and accessories for every room in the home. We don’t believe in the hard sell. We believe in understanding customers’ needs, lifestyle and budget, then helping them find the perfect pieces. In the words of our founder and CEO Peter Harrison: "We employ nice people to sell nice furniture to nice customers". We offer real progression, real training and real rewards, and over 20% of our team has received long service awards. We’re an equal opportunities employer and welcome everyone.
Responsibilities & Skills
* Instinctively understands and embraces a customer‑first mindset
* Is a natural born communicator, one who leans in to listen and effortlessly persuade
* Shows initiative and energy, as part of a team or working independently
* Pays attention to detail (critical when ordering bespoke furniture)
* Is punctual and professional, with a genuine smile
* Uses critical thinking to solve problems without being phased
What We Offer
* You want the flexibility of full or Key‑time.
* You're hungry for progression. 'Growing our own' and fast‑tracking promotions – that’s in our DNA.
* You've got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful product, you'll go far.
* You want an industry‑leading package with uncapped commission. Basic Key‑time 3‑day salary £15,000. Full‑time basic up to £25,000, average earnings £50k+ and uncapped OTE.
* You want best‑in‑class benefits. 5% pension, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer a Friend bonus, staff discount.
* You want to work for an award‑winning family business, voted an Outstanding Place to Work and the UK’s leading independent furniture retailer.
* You want to be part of a Great British success story.
Ready for the next leap in your career? Apply now and let’s talk. Together we can do wonderful things.
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