Business Support Executive
3 days ago Be among the first 25 applicants
This range is provided by Marmion. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
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Driving ethical recruitment that connects talent with purpose-driven organisations.
* Harrogate
* Hybrid Working (3 days in-office)
* 24 Days Holiday + Bank Holidays
Due to the nature of our roles, candidates must have a permanent and unrestricted Right to Work in the UK, residing within a commutable distance to Harrogate. Please note that our client cannot offer visa sponsorship.
Our client is a fast-growing and well-established business with a reputation for helping big-name brands deliver exceptional customer journeys. If you’re looking for a career in a values-led business where your contribution matters, this is an opportunity to make your mark.
We’re searching for a Business Support Executive to fill a role that sits at the heart of business operations and customer engagement. It’s an opening for someone who enjoys variety in their work, values collaboration, and takes pride in delivering high standards of service across internal teams, customers, and partner networks. You’ll play a pivotal role in supporting the company’s Business Sales function whilst building strong working relationships and enhancing customer experiences.
The Role
This is more than an administrative role, you’ll become a critical part of a high performing team, ensuring operations run smoothly and customers feel supported throughout their journey. You’ll be involved in:
* Acting as a first point of contact for incoming enquiries from customers, retailers, and corporate partners, providing accurate and timely responses.
* Create and issue bespoke vehicle quotes for SME clients, tailored to their business needs.
* Coordinate test drive bookings with local retailers, acting as a reliable liaison between the customer and the sales network.
Operational Coordination
* Manage the demonstration vehicle fleet: booking vehicles, overseeing availability, and coordinating logistics with the sales team and event organisers.
* Support the planning and delivery of business events and retailer meetings, managing attendee lists, RSVPs, and logistical details.
* Provide consistent administrative support to the wider sales and marketing teams, helping to prepare reports, track KPIs, and share insights.
CRM & Data Management
* Accurately update and maintain customer records using Salesforce CRM.
* Log enquiries and allocate leads to the appropriate internal contact to ensure a smooth customer handover.
* Identify trends or issues in customer interactions and suggest improvements to processes or communication.
Our Ideal Candidate
* Is someone who is hands-on, adaptable, and takes ownership of their work.
* Has excellent verbal and written communication skills and can confidently speaking with stakeholders at all levels
* Can demonstrate previous experience in customer service, hospitality, or a similar fast-paced environment
* Possesses effective organisational skills, with the ability to manage multiple priorities and deadlines
* Relies on detail and can proactively approach problem-solving
* Is comfortable using digital tools and CRMs (Salesforce experience is a plus)
* Resides within a commutable distance of Harrogate
* Has a full, permanent right to work in the UK (no sponsorship provided)
Additional Benefits
* Perks - Discounted gym membership, two fully paid charity/volunteering days per year, employee well-being support, and more
* Growth - Ongoing development in a role that could evolve with your strengths and ambitions
This role offers a unique opportunity for an individual to establish themselves within a lucrative and progressive industry, with a view to progressing their sales career within a growing ethical business. Please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Matt Pallister or Lauren Crawley on the number listed on our website: wearemarmion.com.
Thank you for taking an interest in the role advertised. We’d like to confirm that each CV received is read thoroughly by a trained consultant. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, if you wish to speak to the named consultant about your application, please feel free to contact us directly.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative, Customer Service, and Other
* Industries
Retail Motor Vehicles and Outsourcing and Offshoring Consulting
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