Your newpany
Hays are delighted to be working with a large Tels firm based in Belfast City Centre to recruit a Credit Controller for 6 to 9 months, with the possibility of extension.
Your new role
Reporting to the Financial Director, as Credit Controller, you will play a crucial role as part of the team by managing a portfolio of business and residential accounts.
1. Manage a portfolio of business and residential tels accounts, ensuring timely payment and reducing aged debt.
2. Proactively chase overdue balances via phone, email, and letter, in line withpany policy.
3. Monitor credit limits, payment terms, and customer account performance, ensuring accurate reconciliation.
4. Allocate payments, manage direct debits, and process credit notes or adjustments as required.
5. Work collaboratively with billing, provisioning, and customer service teams to resolve invoice or service disputes promptly.
6. Identify and report recurring billing or credit issues, rmending process improvements.
7. Produce regular aged debt reports and cash collection forecasts, escalating high-risk accounts where necessary.
What you'll need to succeed
8. Proven experience in Credit Control or Accounts Receivable
9. Confidence when handling overdue accounts and professional when resolving queries
10. Proficient in Excel and accounting software (Sage, Xero, SAP)
11. Strongmunication, negotiation and customer service skills
12. Positive and proactive attitude who works well in a team or as an individual.
13. High accuracy and attention to detail with good numerical ability
What you'll get in return
14. £14 per hour
15. Imminent start
16. 6 to 9 months with possible extension
17. City Centre role
18. Close to transport links
19. Supportive and experienced team