LB469 - Rental Agent Location: Hounslow Salary: £28,000 Overview: First Military Recruitment are currently seeking a Rental Agent on behalf of one of our clients. This is an exciting opportunity to assist in the continuing success and growth of the Heathrow location and surrounding areas ensuring a first-class service to all customers. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Provide excellent customer service for both internal and external customers. Ensure customer expectations are managed proactively. Complete standard processes efficiently. Deal with customers face to face to deliver good service and develop repeat business. Investigate customer problems, queries (escalating as appropriate) and take actions to achieve a successful outcome. Undertake quality controls to ensure all cars are up to standard or take appropriate action to address. Complete daily administrative work as required, both accurately and on a timely basis. Maintain a safe clean working environment in line with health and safety requirements. Work as part of a team and adopt a flexible approach to increase and maintain the quality of service. Provide accurate information to customers. Qualify potential customers and manage risk. Contribute to an ongoing positive team environment. Undertake additional work as required to meet ...