Job Opportunity: iQ Account Manager | UK
Location: Hertfordshire
Job Type: Full-Time | Permanent
Sector: ERP Software/Technology
Are you passionate about customer relationships, technology, and helping businesses grow?
We're looking for a driven and customer-focused iQ Account Manager to support organisations in maximising their use of ERP and business management software.
About the Role
As an iQ Account Manager, you will manage a portfolio of customers who rely on ERP software to run their business operations - covering everything from finance and inventory to CRM, E-commerce, and business intelligence.
This is a dynamic role combining account management, solution consultation, and customer advocacy. You'll work closely with clients to support their digital journey, introduce new capabilities, and ensure long-term success.
Key Responsibilities
1. Build and maintain strong relationships with assigned customers
2. Serve as the primary point of contact and trusted advisor
3. Identify business needs and recommend tailored software solutions
4. Prepare proposals and support product/service introductions
5. Lead annual service reviews to ensure satisfaction and drive improvement
6. Collaborate with internal teams to res...