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Client & community impact officer | hybrid advice & intake

Baildon
Citizens Advice
€25,000 a year
Posted: 5h ago
Offer description

Citizens Advice is seeking a Client and Community Assessment Officer to perform client assessments and support with advice services. The role is hybrid, located between Keighley and Bradford, with the possibility of two days of home working after probation. Key responsibilities include answering calls, managing client interactions both digitally and in person, and providing referrals for specialist advice. The candidate should possess exceptional communication and IT skills, ensuring a positive impact on client service delivery.
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