Permanent fulltime positions available in Norwest (NSW), Belmont (WA), and Camberwell (VIC) Hybrid work arrangements - enjoy flexibility between office and home Be part of a team focused on consumer choice and individualised care About the Role: As an Opt-in Specialist you will be responsible for promoting and driving the sales growth of the Higher Everyday Living Fee (HELF) services within BaptistCare. You will collaborate closely with the Revenue Development team to develop and execute person-centred strategies aligned with organisation objectives whilst maintaining a strong focus on consumer choice. You will be required to understand the resident’s needs and preferences, address their concerns, and guide them through the HELF purchase process. This role involves travel across homes to engage with residents and their families, understand their needs and preferences, address their concerns, and guide them through the HELF purchase process. About the Team: At BaptistCare, we believe in delivering the best possible individualised care by keeping our residents at the centre of all we do, promoting their dignity and protecting their choices. You will work with a team of people who move past problems and barriers to focus on solutions, who use their flexibility and creativity to deliver the best outcomes for their customers and who strive to make it easy for the people they’re supporting every step along the journey. About You: Minimum diploma of marketing or equivalent sales and/or marketing experience Experience working in sales Demonstrated experience working with customers from diverse backgrounds Experience in Real Estate or Marketing is desirable Demonstrated ability to meet sales targets Passion for sales and a customer service attitude Excellent negotiation skills Strong organisational and time-management abilities Attention to detail and ability to multitask Proactive approach to challenges and problem-solving Excellent communication and interpersonal skills Ability to work well in a team and independently Demonstrate an understanding and appreciation of BaptistCare’s Christian identity and promote the organisation’s values through interactions at work A valid driver’s licence and the ability to travel to homes as required If you’re inspired to make a real difference, enjoy working alongside others, and want to join a team that values purposeful impact, we would love to hear from you! About Us: We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre. We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference. If you would like to be considered for this role, please click ‘’Apply’’ and attach your resume. Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. Successful applications will be subject to a variety of background checks including police background check via our online police check system. BaptistCare – Transforming lives by expressing the love of Christ. Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.