We are seeking a proactive and detail-focused Sales Order Processing Administrator to support a growing medical technology business in a busy, customer-led environment.
Salary: £28,000 per annum
Location: Moulton Park, Northampton (office-based)
Hours: Full-time, Monday to Friday, 9:00am–5:00pm (35 hours per week)
Contract: Permanent
Closing date: CV’s will be reviewed on a rolling basis
Start: Immediate start preferred
About the role
This is a varied and hands-on opportunity for an experienced administrator with strong customer service skills. Working at the heart of operations, you will ensure customer orders are processed accurately and delivered on time, while supporting stock control and finance-related tasks.
Key responsibilities include:
* Processing sales orders and data entry using SAGE 200 Accounts and Microsoft 365
* Providing high-quality customer service via phone and email
* Managing stock control, inventory updates and assisting with regular stock takes
* Picking and packing medical equipment within the warehouse
* Coordinating deliveries and liaising with couriers
* Producing shipping labels and documentation, including for international orders
* Supporting invoicing and payment follow-ups
* Maintaining accurate records and responding proactively to issues as they arise
This role combines office-based administration with practical warehouse activity and suits someone who enjoys variety and responsibility.
About you
You will bring a professional, can-do approach and be comfortable working both independently and as part of a team. You’ll be organised, detail-oriented and confident communicating with customers and colleagues alike.
You will ideally have:
* Proven customer service or administrative experience
* Excellent attention to detail and strong typing skills
* A confident and polished telephone and email manner
* A proactive, problem-solving mindset
* The physical capability to lift, carry, bend and manage stairs as part of warehouse duties
Experience using SAGE or similar systems would be an advantage, but training can be provided.
About the organisation
Our client is an established international manufacturer within the medical diagnostics and monitoring sector, supplying essential equipment to healthcare providers across the UK and globally. With decades of expertise and a strong commitment to quality and innovation, the organisation offers a supportive culture, long-term stability and genuine opportunities for career development.
Benefits include:
* Free on-site parking and casual dress code
* Company meals and social events
* After six months: company pension and private healthcare
* 25 days’ annual leave plus your birthday off
* Ongoing training and internal progression opportunities
Other roles you may have experience of could include:
Sales Administrator, Order Processing Administrator, Customer Service Administrator, Logistics Administrator, Operations Administrator, Accounts Administrator, Supply Chain Assistant.
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