Health Care Support Worker - Outpatients
To work across both Outpatient Nursing Sites and the Community Diagnostic Centre.
To work under the direct/indirect supervision of and in support of the registered nurse and or the registered Allied Health Professional carrying out delegated nursing and non-nursing duties to promote patient centred care.
To ensure that all duties required to assist the clinician performing the clinic are completed in a timely manner to ensure the best patients experience possible. To be mindful at all times of the impact on patients of own actions.
This is an exciting opportunity to join the Outpatients Team at Wye Valley NHS Trust. The successful candidate will rotate within the outpatient departments to enable multi-disciplinary team working and be expected to gain competence in many clinical skills to support the wide variety of specialities within the department.
The job will involve basic wound care, application of orthotics, circulating for minor procedures, venepuncture, ECG's and administrative roles required in Outpatient Clinics.
Wye Valley NHS Trust is also able to provide band 2 to band 3 developmental pay progression opportunities, subject to experience and competencies achieved.
Main duties of the job
* To perform venepuncture for more than 50% of working duties.
* To assist the clinician during clinic in the delivery of direct and indirect patient care, ensuring the registered nurse is regularly updated on patient's condition and progress where appropriate.
* To receive patients into the unit, complete first line clinical assessments verification of the patients ID, height, weight, BMI, venepuncture, basic observations NEWS2, Specimen Collection, ECG's, Sigmoidoscopy Assistant, Application of Orthotics, Aseptic Non-Touch Technique (ANTT), Removal of clips and sutures, Outpatient Procedure Room circulating skills.
* Undertake competencies supported by Clinical Specialities SOP's as agreed by Outpatients Clinical Manager.
* To coordinate the patient flow through clinic, calling the patients through and escorting them to the clinician's room in a timely manner.
* Ensure the couch roll is changed between patients and the couch cleaned.
* Ensure the clinic room is cleaned and stocked up at the end of every clinic.
* To minimise hazards in the working area and report any identifiable hazards to the nurse in charge. To adhere to all safe systems of work applicable to the work area.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Person Specification
Education and Qualifications
* Completion of WVT HCA skills certificate or equivalent
* NVQ/Diploma level 2 or 3 in care or equivalent
* Diploma level 2/3 in Health and Social Care
Skills, Knowledge and Abilities
* Demonstrate skills to other newly appointed HCA
* Demonstrate knowledge of roles and responsibility within clinical setting
* Competent venepuncture and ECG'S skills.
Experience
* Working with people in a customer care environment
* Previous experience in care environment
* Advanced communication ability to communicate effectively both verbally and in writing to a wide range of people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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