LOCATION: Pladis Harlesden, Waxlow Road, Harlesden, NW10 7NY
At Mitie, our people are at the heart of everything we do. We’re committed to creating a workplace where you can thrive, develop, and make a meaningful impact every day.
We’re now seeking a Hygiene Manager – Hygiene & Soft Services to lead operations at a flagship food manufacturing site in Harlesden. This is a high‑profile, fast‑paced role, offering the opportunity to take ownership of hygiene and soft services delivery within a 24/7 production environment.
The Opportunity
This is more than a hygiene role — it’s a leadership position with full operational responsibility for a team of 30–35 colleagues across hygiene and soft services.
You’ll play a critical role in maintaining food safety, compliance, and audit readiness, while driving team performance and continuous improvement across both production and site facilities.
Working closely with the Operations Manager and key stakeholders, you’ll ensure the site consistently meets the highest standards in a demanding, high‑visibility environment.
Key Responsibilities
* Lead, develop, and motivate a team delivering hygiene and soft services across production and facilities
* Oversee daily and deep cleaning of production lines, machinery, and site areas in line with strict food safety standards
* Ensure full compliance with health & safety, food hygiene, and GMP requirements
* Drive a strong safety culture, ensuring correct processes for dismantling, cleaning, and reassembly of equipment
* Manage service delivery across soft services, including cleaning of communal and non‑production areas
* Maintain audit readiness at all times, supporting internal and external audits and client visits
* Build strong relationships with site stakeholders, acting as a visible and trusted operational leader
* Identify opportunities for continuous improvement, efficiencies, and team development
About You
We’re looking for a people‑first leader with the confidence to operate in a fast‑paced, compliance‑led environment.
You’ll bring:
* Proven experience in managing teams (30+) within cleaning, hygiene, or soft services
* Practical understanding of health & safety processes and risk management
* Experience in food manufacturing, FMCG, or a similarly regulated environment (advantageous but not essential)
* Strong leadership capability – able to coach, challenge, and develop teams
* Knowledge of cleaning processes, chemicals, and safe systems of work
* Confidence working in a high‑visibility role with senior stakeholders
* A proactive, hands‑on approach with the ability to adapt in a demanding, 24/7 operation
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