AST Support Worker - Grimsby (12 Month FTC Maternity Cover) Main Purpose To provide high quality housing support services to tenants to provide tenancy support to enable move on to more independent accommodation. Specific Tasks Assist tenants when moving in, or out of Target accommodation. Assess the circumstances, aspirations and needs of each tenant to create a personalised support plan to tailor support to their individual circumstances. Act as key worker offering advice and support to tenants to enable them to develop their skills for independent living. Assist residents to maximise their income and to manage their personal budgets. Including support to claim welfare benefits. Support residents to understand their rights and responsibilities under their occupancy agreements. Support and motivate tenants to encourage them to achieve personal goals and to promote independence. Carry out regular tenant risk assessment / safety plans, document and record these on relevant systems and work to mitigate and reduce risks over the period of support. Support planning, review these periodically to evidence progress towards agreed objectives. Encourage and emphasize the importance of paying for household bills including Target Housing Rent (as required by the occupancy agreement). Support to gain skills to maintain their Target Housing property and monitor the consumption of their utilities incl. Gas and Electric. Monitor compliance of tenants occupancy agreements. Raise issues of non compliance with tenant and management in a timely proactive manner. Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH. Liaise with Partner Agencies to work collaboratively to deliver focused, joined up support for those the people we support. Manage, monitor and proactively address neighbour disputes. Support and empower tenants to be part of their community. Assist in the delivery and development of tenant activities. Work to empower tenants, promote and foster professional working relationships with tenants, colleagues and external organisations. Ensure all records are up to date, factual and contractually compliant. General Tasks Attend and participate in training sessions or activities as required. Participate in team meetings and supervision Perform other such duties as may be required to further the aims of Target Housing within Health and Safety requirements. Adhere to all of Target Housing’s policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies. Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing. Person Specifications Understanding of services provided to vulnerable groups Understanding of delivering supported housing services. Understanding of delivering services to residents in housing and supported accommodation Basic knowledge of Welfare Benefits System. An understanding of risk assessments / safety plans and support planning Competencies Customer Focus - CRITICAL Integrity - CRITICAL Team Working - CRITICAL Confidence & Judgment - VERY IMPORTANT Communication and Influence - VERY IMPORTANT Planning & Organising - IMPORTANT Technical - IMPORTANT There are many great reasons to join our team! Great opportunities for career development Mileage Compensation Membership to Westfield Health 28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment Company pension scheme Free Parking Paid for Enhanced DBS check A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted CLOSING DATE FOR APPLICATIONS: 12th December 2025. We reserve the right to close this vacancy earlier should we receive sufficient applications for this role. Therefore, if you are interested please submit your application as early as possible. Target Housing welcomes applications from all sections of the community. You must be able to demonstrate your right to work in the UK. You must disclose any convictions or offences when applying for this role.