Job Description:
Production Analyst
Permanent
Manchester, Staines or London
Hybrid up to 3 days WFH
From £36.9k DOE + Fantastic Benefits
37.5 hours per week
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
How you’ll help us make health happen:
1. Running and delivering the production month-end process
2. Running and technical support of operational reporting and ad-hoc analytics
3. Design and technical support of testing solutions for enterprise-wide projects and carry out that testing in the data analytics space
4. Work with data from multiple different systems and hosting environments for the creation of datasets prior to loading into the Analytics Datamarts or Enterprise Data Warehouse/platform
5. Be the technical and development driver between the Data Operations and Voice Analytics teams. Having the objective of owning the integration of voice and claims data, where technically possible, calling on colleagues across both teams as necessary
6. Ensure all necessary documentation is maintained and updated after any change, e.g., the service catalogue, data dictionary, entity relationship diagrams, operations manual, etc.
7. Consult with and manage working services across UKI D&A, internal customers and partners as required
Key Skills / Qualifications needed for this role:
8. Experience using industry-standard tools and processing with large, complex, and intricate datamarts and datasets
9. Experience with healthcare and finance datasets is an advantage
10. Experience in database programming languages is essential
11. Experience working with RDMS like as Oracle or SQL Server and cloud-based data platforms - Snowflake preferred
12. Experience in at least one SQL dialect (T-SQL, PostgreSQL, MSSQL, MYSQL) and SAS language is essential
13. Understanding of voice data advantageous
14. Experience in process change, including reconciliation of outputs
15. Ability to solve complex problems and communicate clearly and effectively
16. Ability to work independently but also within a busy and challenging team environment, being flexible in taking on various activities
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.