The North West Ambulance Service is seeking an Administrator to join their sustainability team, supporting the Trust's initiative towards a net zero NHS. This position is based within the Estates Department.
This role offers a great opportunity for an enthusiastic team player with a proven track record of delivering excellent customer service.
Main duties of the job
The team values applicants who communicate effectively face-to-face, by phone, and in writing with a diverse range of people, including staff, external stakeholders such as partner organisations, and sub-contractors.
Applicants should be able to work in a fast-paced environment, demonstrate initiative, prioritize their workload, and possess strong administrative skills with familiarity in using multiple software applications.
Interviews will be held at our Broughton Offices on either the 11th or 13th of June.
About us
The North West Ambulance Service NHS Trust provides 24/7 emergency services, including accident and emergency care, patient transport, and non-emergency medical transportation for those with medical needs that hinder travel.
Our skilled staff deliver life-saving care, transport patients to hospitals or care facilities, and work alongside other emergency services to ensure public safety and effective treatment during major incidents.
We also operate the NHS 111 service in the North West, which offers non-emergency medical advice 24/7, replacing NHS Direct in 2013 to improve access to NHS services.
Job responsibilities
Please ensure you have thoroughly read the job description and person specification before applying for this role.
Person Specification
Experience and work achievements
* Educated to a minimum of GCSE level in five subjects, including literacy and numeracy, or equivalent.
* NVQ Level 3 in Business Administration or IM&T, or equivalent experience.
* Evidence of ongoing professional development.
* European Computer Driving License (ECDL) or equivalent.
Skills and abilities
* At least one year of experience in an administrative role.
* Excellent customer care skills.
* Knowledge of office procedures and software, acquired through NVQ Level 3 in Business Administration and ECDL, including advanced keyboard skills and Microsoft Office.
* Experience in minute-taking.
* Full valid driving license.
* Experience working within a helpdesk or customer service environment.
* Knowledge of Computer Aided Facility Management (CAFM) systems.
* Experience working in the NHS or building trades.
* Health and Safety knowledge.
Personal attributes
* Ability to work independently, use initiative, and meet tight deadlines.
* Confident demeanor.
* Diplomacy.
* Flexibility.
* Commitment to personal development.
* Ability to work well within a team.
Disclosure and Barring Service Check
This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Applicants will need to undergo a Disclosure and Barring Service check to reveal any criminal convictions.
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