Overview
To manage all relevant practices and procedures to maximise income across the Practice.
Responsibilities
* To manage all financial drivers of the Practice including Quality Outcomes Framework (QOF), recall systems, Practice accounts and daily cash-flow.
* To establish and monitor systems for handling and recording of cheques and petty cash.
* To manage Practice KPIs and implement to agreed corrective measures.
* To manage performance targets and KPIs and ensure these are understood by all staff within the Practice.
* To review Practice performance against financial objectives and ensure areas of under-performance are managed.
* To ensure all key operating protocols and procedures are available and routinely followed by all personnel and to identify the need for new or updated protocols and procedures where required.
* To report internally regarding Practice performance through relevant manager meetings Workforce management & development.
* To provide clear direction and management of staff issues and day to day HR matters.
* To ensure all key employment policies are implemented within the Practice.
* To ensure key workforce data is routinely collected, reviewed, and managed for the Practice.
* To manage staff resources and daily work allocation.
* To manage the recruitment and retention of staff to deliver safe and effective services across the Practice.
* To carry out all staff appraisals and implement personal development plans to ensure that training and development opportunities are made available.
* To manage, review and report on absence issues and deal with investigations/first stage disciplinary matters.
* To develop, support and provide guidance to all staff within the Practice.
* To monitor performance and identify and manage any areas of concern.
* To ensure regular communications, bulletins and updates are in place for staff
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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