Location: Chester Vauxhall & Kia
Contract type: Permanent, full-time
Working hours: 42 hours per week, Mon to Fri 08:00 to 17:30 and Saturday as required
Salary: up to £40,400 OTE (including basic of £30,000 to £32,000 plus bonus)
Overview
An exciting opportunity has become available in Chester at our Kia and Vauxhall dealership. We’re looking for an experienced Workshop Controller to join our dynamic team in our impressive facility. You will supervise and motivate our team of Technicians & Apprentices and pro-actively review and prioritise the daily workload. You will report to the Aftersales Manager and have access to ongoing brand-specific training to progress within the motor trade industry.
Responsibilities
* Manage day-to-day running of the workshop to ensure service and repair work is completed to a high standard and on time
* Assist the Service Manager in delivering excellent customer service while achieving profits and retention targets
* Maintain high levels of customer satisfaction by implementing quality checks
* Ensure all working practices comply with company policies, DVSA, health and safety, and OEM standards
* Support Technicians during repairs and provide guidance to maintain high workshop standards
* Liaise with colleagues and other departments to deliver a top-quality service
* Schedule work to meet customer needs, considering workshop targets, job complexity, and parts availability
* Assist with technical challenges and prepare technical reports as needed
Qualifications
* Previous automotive experience, preferably in a franchised dealership
* Full valid UK driving licence
* Friendly, confident, and enthusiastic team player with a collaborative mindset
If your skills and experience match our requirements, please apply today. A member of the Talent Team will be in touch. For questions about the vacancy, please email JenMcMinn@lookers.co.uk
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a wide range of new and used vehicles from over 150 dealerships across the UK and Ireland. We invest in a comprehensive rewards and benefits package to support your career, wellbeing, and life outside of work.
Benefits
* Competitive salaries with structured pay scales and progression
* Generous annual leave and enhanced family leave provisions
* Discounted technology purchases through Techscheme
* Health & wellbeing benefits including eyecare, 24/7 GP access, dental and critical illness cover
* Financial wellbeing tools such as pay-on-demand options and flexible life assurance
* Leisure & lifestyle perks including gym discounts and travel insurance
Lookers and Charles Hurst are equal opportunities employers. We are committed to a working environment that is inclusive and free from discrimination. All offers of employment are subject to employment checks, including verification of recent employment, address, credit history, and a standard criminal record check. For roles that require driving, a driving licence check will also be carried out. There is a 6-month probation period from start date.
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