About us
DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands such as River Island, M&S, Tesco, Matalan to name a few. We have over 25 years' experience in fashion jewellery. We are experts in designing, developing and trading in accessories, working with a wide range of partners and selling directly to consumers.
We are pleased to have a fantastic opportunity available for an Administrator to join our successful FSL team to work full time on a 12 month FTC basis, across both our Billericay office and remote working.
In this role, you will be operating cross functionally to ensure that Retail Team Leaders are able to fully optimise resources through efficient scheduling of Team Leader and Retail Associate tasks and people and supporting the roll out of FSL as well as maximising profitability through having resource in the right place and the right time by establishing ways or working and support processes.
Responsibilities:
* Work cross functionally to ensure that we are operationally efficient and help to improve processes where applicable.
* Interacting with field-based colleagues to ensure they are working within the parameters of the system, minimising human intervention at every opportunity.
* Act as bridge for scheduling/resourcing queries with field team and system.
* Managing users in the system including adhering to the new start/leavers process.
Required skills and experience:
* Ability to work cross functionally and spot opportunities for process development
* Able to influence and support remotely
* Good understanding of our model and ways of working
* Good technical understanding of systems – competent to learn technical systems and provide advice and guidance
* Positive and friendly communication style – customer focussed and supportive mindset
* Experience of working within and supporting volume processing environment
Why choose DCK:
* Opportunity to work for a leading independent global fashion business
* Be part of a welcoming, friendly business that promotes learning and developing from day one
* Work-from-home opportunities and flexible working hours, to help you develop a healthy work-life balance
* Early 4pm finish every Friday
* Private medical health insurance
* Heavily staff discounted fashion and jewellery allowance
* 25 days holiday (+ bank holidays)
* Free Parking
* Free refreshments and fruit with lunch on us once a week
* Community Group Social Events
* Plus, many more additional benefits