Join Microsoft as an AI Business Process Solution Engineer. Our mission is to empower every person and every organization on the planet to achieve more. As an employee, you will work together with a growth mindset, innovate to empower others, and collaborate to realize shared goals.
The mission of an AI Business Process Solution Engineer is to help customers digitally transform their operations, create new and engaging ways to serve them, and transform the way their business runs to drive new levels of profitability. With the power of AI, our solutions enable customers to leverage data insights, automate processes, personalize experiences, and innovate with agility.
Responsibilities: Maintain expert-level knowledge in Dynamics 365 Customer Engagement, Power Platform, and AI-powered solutions, and apply it to lead technical engagements with customers. Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
* Proactively deliver compelling customer-centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
* Address solution architecture considerations and competitive objection handling.
* Assist in formalizing the customer proposal.
* Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
Qualifications: Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience. OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 7+ years technical pre-sales or technical consulting experience.
* Solution pre-sales for CE business applications and/or SaaS-based company or similar technology.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
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