Support coordinator

About Us

Our client provides remote diagnostic solutions and services to the automotive industry. It offers cutting-edge, expert diagnostics using both after-market and original equipment manufacturer tools to provide safe and accurate repairs. The company was founded in 2010 and is headquartered in Plano, TX with UK offices in Peterlee and Bedfordshire.

Summary/objective

Due to the continued growth and success of our business, we are looking to recruit an support coordinator to help support the UK office. In this role, you will be responsible for working various office duties and liaising closely with the operations manager. There will be an opportunity to grow within the aspects of your role.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Answering support calls, helping with customer enquirers and taking messages

Coordinating callbacks to customers