Job Summary
The Accounts Receivable Manager is responsible to manage all aspects of franchise invoicing and cash collection/credit control for the company’s UK franchise operations. The role is also responsible for the accurate reporting of AR balances and overdue positions.
The role is customer facing and involves working directly with franchisees to manage their accounts and deal with disputes with the support of the Head of Franchising and Franchise Business Managers (FBMs). This role is responsible for modernising the organisation’s AR processes and will be vital to reducing the company’s risk though the close management of receivables and debt collection.
Duties & Responsibilities (other duties as assigned)
1. Oversee and manage the preparation and distribution of sales invoices to franchisees, ensuring accuracy and compliance with company policies, payment terms and VAT
2. Ensure Direct Debit (DD) payment runs are accurately prepared and submitted to the bank in a timely manner to ensure receivables are collected on time
3. Ensure all non-DD payments are correctly allocated to customer accounts in a timely manner
4. Manage failed DD reporting and subsequent holding on web/app income
5. Prepare and present regular reports on accounts receivable balances, including ageing analysis, collection performance and projected cash flows
6. Build and maintain high-level relationships with franchisees, proactively resolving billing issues and disputes in a professional and efficient manner
7. Oversee the preparation and review monthly balance sheet reconciliations and SOX controls to ensure compliance and present these to the necessary stakeholders
8. Support the Finance Director with the redesign of key AR process and the implementation of these changes