Inside Sales Support Specialist
📍 Location: Sutton Scotney
🕒 Contract: Temp to Perm
📅 Hours: Part-time - 3 days per week
💷 Pay: £13 - £14 per hour
The Role
An experienced and organised Inside Sales Support Specialist is required to provide administrative and operational support to a busy sales function. This temp-to-perm, office-based role is ideal for someone who enjoys variety, coordination, and supporting commercial activity, with the opportunity for longer-term progression.
Key Responsibilities
Provide day-to-day administrative support to the sales function
Process sales orders, quotes, and invoices accurately and efficiently
Maintain and update customer and lead records within a CRM system
Respond to customer enquiries via phone, email, and online channels
Coordinate with finance, logistics, operations, and the Financial Controller
Track sales activity and support reporting requirements
Support lead generation and follow up on prospects from events and campaigns
Schedule sales meetings, calls, and product demonstrations
Liaise between sales and editorial teams, matching content to clients via the CRM
Manage event administration, including calendars, collateral, sponsorship materials, and floor plans
Update directories, media kits, subscription databases, and event listings
Chase copy for magazines and events
Handle customer queries or complaints, escalating issues when required
Skills & Experience Required
Previous experience in sales support, customer service, or an administrative role
Strong written and verbal communication skills
Confident using CRM systems and Microsoft Office
Excellent organisational skills with strong attention to detail
Ability to multitask and manage competing priorities
Comfortable working independently and as part of a team
Desirable
Experience in a B2B environment
Familiarity with sales reporting or analytics
Exposure to AI or automation tools
Polish language skills
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