Talent-UK is recruiting on behalf of a client based in the Mytholmroyd area of Hebden Bridge in Halifax for a Telesales Consultant. This is a full‑time permanent position. Due to the location of the client, a driving licence will be needed.
Overview
To manage historic customer accounts and generate new business through proactive prospecting. The role includes understanding customer needs, promoting additional products and services, and ensuring all customer interactions meet company standards and regulatory requirements.
Duties
* Manage existing accounts and maintain regular communication with customers
* Prospect potential customers to generate new business opportunities
* Assess customer needs using appropriate techniques and provide suitable product or service options
* Manage incoming customer requests, provide quotations, process orders, and ensure customer satisfaction
* Maintain accurate customer information, notes and updates within the required systems
* Track sales activity and maintain records as required
* Manage own pipeline, call‑backs and leads to maximise opportunities
* Ensure adherence to all relevant industry rules, regulations and company procedures
* Contribute to process improvements by sharing ideas and reporting product issues
* Build strong working relationships with suppliers, customers and internal departments
* Support team members and take part in training when required
* Maintain high standards of personal conduct and professionalism
* Work effectively both independently and as part of a team
* Apply negotiation skills and margin management to support business growth
* Monitor performance and work towards achieving monthly and company KPIs
This vacancy offers a great commission structure. We are looking for a hungry and driven individual with proven telesales and business development experience.
We are an equal opportunities employer.
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