Location: Stoke-On-Trent
Salary: £25,860.10 a year
You’ll be responsible for the administration of property maintenance, compliance and repairs work. You’ll also help with the development of a comprehensive property database and other associated record systems within the Property Team and wider Group.
Job requirements
• Co-ordinate all property information, including maintenance jobs and compliance records, to ensure they are up to date, flagging any issues to Property Team management.
• Assist with any duties and activities that form part of the Customer Hub service, as and when required.
• Arrange, attend and minute any Property Team or inter-departmental meetings as required, including the preparation of any associated / required documents.
• Assist the Property Team management with any administrative tasks as requested, such as preparing and provision of data reports.
• Update Group systems with any customer contact and ensure all information is recorded accurately and in a timely manner.
• Undertake any administrative duties as required by the Property Management Team in relation to the Asset Management Strategy.
What we’re looking for
• Educated to GCSE level or equivalent or qualified by substantial experience in this area.
• Experience of working in compliance coordination, property maintenance and repairs administration is essential.
• Experience of working for a social housing provider or local authority would be desirable.
• Experience of working as part of a team and having a ‘one team approach’ and a ‘can do’ attitude.
• Excellent communication skills to liaise with contractors and colleagues.
• Understanding of what great customer service is.
• Ability to work under pressure and manage multiple tasks and demands.
Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. Apply now!
We’ll be interviewing as we go so might close the application process early if we find the right person.
#Housing #Property #Admin #FullTime #GreatBenefits #JobsThatGiveBack
Closing date: 23rd February 2026
Shortlist date: 24th February 2026
Interview date: TBC