Overview
Job reference 325328
Azure Cloud Infrastructure Engineer — Permanent, Full time. Royal Mail Sheffield hybrid working x3 days in Sheffield office. Competitive salary plus car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays, pension scheme with competitive contribution rates.
With a long and proud history, Royal Mail is one of the most visible and trusted brands in the UK. We are focused on harnessing technology to deliver the best possible results for our customers, investing in security, technology, processes, and people to support growth and transformation.
Role purpose: The Senior Azure Cloud Engineer is a hands-on technical role responsible for the deployment, support, and continuous improvement of Azure cloud platforms. The role focuses on execution, automation, reliability, service quality, and operational governance. Working within established architectures, standards, and policies, the role participates in cloud operations, service management, and supplier governance, ensuring Azure services meet agreed service levels and operational requirements. Although no formal reporting lines, this role will provide leadership to a team of cloud engineers.
Key Responsibilities
* Azure Engineering & Platform Operations: Build, configure, and operate Azure infrastructure and platform services to support business workloads; Deploy and support Azure services across compute, networking, storage, identity, and PaaS; Support and enhance Azure landing zones and shared cloud platform components; Take ownership of the operational health of Azure environments.
* Infrastructure as Code & Automation: Develop, maintain, and execute Infrastructure as Code (IaC) using Terraform, ARM, and/or Bicep; Deliver changes through automated pipelines, ensuring consistency and repeatability; Increase automation across build and run activities to reduce manual effort and improve reliability.
* Cloud Operations & Reliability: Operate Azure environments day to day, including proactive monitoring and fault resolution; Troubleshoot and resolve infrastructure and platform issues in production and non-production environments; Support availability, performance, and resilience objectives for critical services; Contribute to incident resolution and technical root cause analysis, with a strong focus on prevention.
* Monitoring, Observability & Optimisation: Implement and maintain monitoring, logging, and alerting using Azure Monitor, Log Analytics, and related tools; Identify and remediate reliability, performance, and capacity issues; Monitor Azure consumption and costs, highlighting optimisation opportunities and inefficiencies.
* Security & Platform Governance: Implement Azure security controls including RBAC, identity, network security, and access management; Apply governance standards such as policies, tagging, and configuration controls within build and run activities; Support audit and assurance activities through accurate configuration and documentation.
* Supplier Collaboration & Technical Oversight: Work with managed service providers and cloud partners supporting Azure environments; Act as a technical counterpart to suppliers during operational issues and platform changes; Support service quality through technical input into reviews, escalations, and improvement actions.
* Collaboration & Knowledge Sharing: Active contributor to Cloud Centre Of Enablement forum (CCOE); Work closely with DevOps, SRE, and application teams to ensure reliable cloud services; Provide technical guidance and support to internal engineers; Work closely with Architecture, Cyber and Product teams.
Key Skills & Experience
* Proven experience in leading cloud engineering teams and product operating model ways of working.
* Strong technical knowledge of public cloud platforms (GCP, AWS is advantageous but not essential) and associated services.
* Azure certifications (e.g., AZ 104, AZ 305, or equivalent).
* Expertise in DevOps, SRE, and Cloud Ops frameworks.
* Experience managing hybrid delivery models with internal teams and managed service partners.
* Familiarity with IaC tools (Terraform, Ansible) and CI/CD pipelines.
* Strong stakeholder management and communication skills.
* Exposure to FinOps and cloud cost optimisation.
* ITIL Foundation or equivalent desirable.
* Experience implementing observability tools and practices (e.g. Grafana, AppDynamics, Datadog, Dynatrace, ELK stack).
* Implementation of cost management reporting in cloud environments.
* Strong experience of supplier/ partner management.
Extra Benefits
* Family friendly support — enhanced maternity pay, paternity leave, adoption leave and shared parental leave
* Supportive and generous company sick pay
* Funded Dental — As a manager you are eligible to a level of employer funded dental insurance*
* Health Assessment — As a manager you are eligible to an employer funded health assessment every 2 years*
* Benefits Account — Access to personal benefits account on My Bundle+ platform with 800+ offers to save on groceries, days out, holidays and more
* Your Wellbeing — 24/7 access to services and tools to support physical and mental health, financial and social support
*Available only to permanent employees
Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Closing Date: 28th April 2026. This advert may close early if the appropriate number of applications has been reached.
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