Overview
We are seeking a dedicated and experienced person to join our Transformation Team. The Transformation Team are responsible for overseeing transformational activities in Adult Social Services, including the use of Technology Enabled Care (TEC) and developing services that support the delivery of health and social care.
Responsibilities
Operations and Coordination:
* Oversee daily operations of the ILC and Tamar Court Ageing Well Hub, including opening and closing the building.
* Provide expert support to visitors, practitioners, and partner organisations.
Retail and Equipment Support:
* Deliver expert advice and demonstrations on equipment and technology designed to empower and promote independence.
* Handle sales, orders, and stock management, ensuring effective liaison with suppliers and customers.
* Develop retail offerings by negotiating with manufacturers and staying informed about new products.
Community Engagement and Promotion:
* Actively market the ILC and Ageing Well Hubs through outreach, events, and robust marketing campaigns in collaboration with our marketing team and partners.
* Organise events and maintain up-to-date resource displays to maximise centre usage and visibility.
Service Development and Monitoring:
* Collect, analyse, and report on service performance data to drive improvements.
* Refine processes and develop innovative activities that align with strategic goals.
Facilities Oversight:
* Ensure the ILC building, equipment, and resources are maintained to a high standard, reporting and addressing any issues as needed.
Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.
Work Style
At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.
Fixed Worker
* 4+ days in the office
* Spends most or all of their time in the office, due to nature of the work but can be for reasons such as unsuitable home working conditions or a desire for separation of home and work life.
* The office remains a shared space with cultural encouragement for clear desk policies.
About You
We are looking for an individual who is passionate about promoting independence, innovation, and excellence within our community and who possesses the skills and experience set out in the Job Description:
You must have a proactive and reliable approach, with excellent time management skills. You will be a confident communicator with the ability to work autonomously and support diverse stakeholders. You can demonstrate an eye for detail, particularly in retail, stock management, and data reporting. You thrive in a community-focused role, balancing day-to-day operations with service innovation and development.
What We Offer
At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:
* Competitive salary and benefits
* Flexible working arrangements
* Local Government Pension
* Opportunities for professional development
* Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
* Opportunity to purchase up to an additional 10 days annual leave each year
* Dedicated in house Wellbeing Team
* Salary sacrifice Cycle to Work and Electric Vehicle schemes
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