Company Description
Raffles London at The OWO on London’s Whitehall unites the allure and heritage of Raffles with one of the world’s most historic addresses. It is a name synonymous with luxury, glamour, and extraordinary adventure.
This fine Grade II* listed Edwardian building has been transformed into a property with 120 rooms and suites, along with a collection of 85 exceptional branded residences. The OWO destination features nine restaurants and three bars, including one by signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600-seat grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.
Within these storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.
At Raffles, you arrive as a guest, leave as a friend, and return as family.
Job Description
Scope Of Position
The Management Accountant will play a key role in improving financial processes and operational efficiency across the hotel. Responsibilities include enhancing forecasting accuracy, supporting audits, developing labour and cost control standards, and automating finance tasks such as income audit and AP/AR processes. They will work closely with the Financial Controller to streamline the month-end close and will take full responsibility for the Residential accounts, including the quarterly VAT return.
Responsibilities
Operation – Residential Accounts
* Reconcile intercompany balance sheet accounts between hotel and residential ledgers, and issue invoices to ensure accurate cost recovery by WHL from ownership.
* Prepare quarterly residential financial accounts, including posting deferred income, expenses, and accruals per accounting standards.
* Collaborate with the Director of Residences to resolve queries and clarify residential financial matters.
* Maintain a log of all service charge demands, tracking outstanding balances and ensuring timely follow-up.
* Partner with ownership to prepare and submit group VAT returns, ensuring compliance.
Operation – Month End
* Prepare and post month-end accruals aligned with reporting timelines.
* Review general ledger and reclassify expenses with the Financial Controller.
* Conduct balance sheet reconciliations, investigate discrepancies, and ensure accounts are accurate.
* Prepare month-end reporting packs for ownership and asset managers, ensuring clarity and timeliness.
Operation – Automation Projects
* Collaborate to automate routine reporting tasks, such as Income Audit reconciliations, using advanced Excel skills.
* Streamline credit card reconciliation processes through automation to handle high transaction volumes.
* Assist with the implementation of the DocuWare project to automate AP invoice matching, enhancing efficiency.
Operation – Other
* Analyze stock variances, focusing on beverage costs, to identify discrepancies and improve inventory control.
* Work with Heads of Department to develop and implement labour standards for operational areas.
* Review and ensure compliance with FOCUS (internal control) guidelines through training and monitoring.
* Support the professional development of Finance team members and cover key roles during absences.
* Perform other duties as required, including working in different departments or restaurants.
Additional Information
Why join our Raffles team?
Benefits include:
* 31 days holiday including bank holidays, plus an extra day for each year of service up to 5 years.
* Staff meals on duty.
* Free uniform dry cleaning.
* Employer pension contribution of 3%.
* Enhanced sick pay, maternity, paternity, and adoption pay.
* Life assurance (1x salary).
* Employee assistance program, including virtual GP and financial advice.
* Season ticket loans and cycle to work scheme.
* Celebratory colleague gifting, paid days off for moving house or charity work.
* Internal learning and development programs.
* Fun events like quizzes, team runs, and parties.
* Employee benefit card with up to 30% discounts at Accor worldwide and Raffles London F&B outlets.
* Worldwide development opportunities within Accor’s brands.
What are the Raffles Values?
Be You: Be creative, innovative, and enthusiastic, showing personality and flair.
Be Kind: Demonstrate humility and generosity through emotional connection with colleagues and guests.
Be Happy: Uplift colleagues and guests with a joyful connection and positive attitude.
Be Confident: Share knowledge and skills openly to achieve excellence.
Have Your Purpose: Show care and responsibility in your role to make a tangible impact on the business.
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