Working hours: 35 hours per week Interview Date: TBC Are you a proactive leader with a passion for hospitality and high cleaning standards? William Booth College is looking for a Housekeeping Team Leader to support and manage a dynamic team, ensuring an exceptional level of service across our unique and historic site. William Booth College is a landmark institution of The Salvation Army, delivering training, accommodation, and hospitality services. With over 100 rooms, 14 meeting spaces, and a diverse range of guests, our operations are both fast-paced and rewarding. Your Role as a Housekeeping Team Leader you will: Supervise and support a team of Hospitality Assistants, General Assistants, Porters, and relief staff. Organise daily cleaning schedules, shift planning, and quality control. Use systems like Protel, Agilysys, and PMS to manage and report room readiness and maintenance. Ensure high COSHH and food hygiene standards are met across the site. Support the Operations Manager with team management, development, and process improvements. Perform hands-on cleaning duties when necessary and maintain team morale. Provide excellent customer service and uphold the values of The Salvation Army. What You Bring: Proven experience in housekeeping supervision or hospitality management. Familiarity with PMS or hotel management software (Protel/Agilysys ideal). Excellent leadership and interpersonal skills. A hands-on, flexible approach with attention to detail. Food hygiene certification (or willingness to complete one). Ability to work weekends/evenings as needed and represent management in their absence. Why Join Us? Be part of a team delivering meaningful work in a faith-based environment. Develop your leadership skills in a well-supported, collaborative setting. Enjoy a varied role where no two days are the same. In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references, proof of right to work in the UK For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.