Grade: RCS H
Contract Type: Permanent
Location: Midlands with travel needed
Join us at an exciting time in our Passenger Transport team, this is more than BAU—it's an opportunity to help shape a growing operation, be part of high‑impact projects and change programmes that will elevate both service quality and commercial performance.
With increasing demand and clear opportunities for customer growth, we're looking for aHR Director who brings commercial acumen, sharp strategic thinking and a passion for building capability in a fast‑moving environment.
A TYPICAL DAY MAY INVOLVE
As HR Director, you'll operate as a trusted advisor to senior leaders—challenging thinking, shaping decisions and navigating complex relationships to deliver strong business outcomes. You'll ensure our people strategy drives performance, supports sustainable growth, and remains fully aligned with legislation and industry best practice.
Drive execution of HR strategies and policies aligned with organisational objectives
Provide expert HR guidance and strategic consulting, leveraging specialist knowledge and team collaboration where required
Lead delivery of core HR services through direct teams or Centres of Expertise, ensuring a comprehensive HR service portfolio for the business
Champion continuous process improvement, adapting and optimising HR processes to meet evolving organisational needs
Ensure compliance with statutory requirements while implementing HR policies that reflect internal standards and external best practices
Act as a trusted advisor to senior stakeholders, understanding business priorities and influencing decisions to support organisational success
Foster strong, collaborative relationships with DHL leadership, building trust and credibility across all levels
Engage extensively with cross-functional specialist teams to ensure seamless HR service delivery
this Role Would Suit People Who
CIPD qualification or equivalent professional experience
Proven HR leadership with 5+ years of progressive experience
Expertise in Employee Engagement and Employee Relations, driving a positive and compliant workplace culture
Strong capability in Performance Management, ensuring alignment with organisational goals
In-depth knowledge of HR Policies, Compliance, and Employment Law
Experience in Organisational Design and Strategy, supporting business transformation and growth
Comprehensive understanding of DHL business operations, processes, and strategic objectives
Advanced skills in Stakeholder Management, building trust and influencing at senior levels
Proven ability to negotiate and influence outcomes effectively
Demonstrated People Management experience, leading and developing high-performing teams
WHY JOIN US?
26 days annual leave
We're happy to talk about flexible working – just ask about alternative patterns at interview
Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit to learn more
who We Are
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
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