Overview
Alcombe Vets Osterley is a well-established first-opinion practice. We are looking for a full-time Veterinary Receptionist to join our close-knit team and support our amazing colleagues.
Responsibilities
* Booking, cancelling, and changing appointments
* Dealing with enquiries via email, telephone and in person
* Processing and recording payments
* Completing end-of-day reconciliation procedures
* Dispensing medications/prescriptions
* Keeping client/patient records up to date
* Maintaining stock levels
* Dealing with incoming and outgoing post
* Ensuring the reception area and consulting rooms are kept clean and tidy
* Promoting and signing new patients to our Health Care Plan
* Educating clients with Preventative Health Care and Insurance FAQs
Working pattern
You will work 8:30 am – 5:30 pm, 40 hours per week, Monday – Friday, with 1:4 Saturday mornings taken back as TOIL.
Benefits
* 6.6 weeks annual leave
* Additional annual leave for your birthday added to your holiday allowance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – discounts and cashback with retailers
* Pension scheme
* Discounted staff pet care
Salary
Up to £25,484.71 DOE
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