Working as part of our food and beverage team offers you a friendly, fast paced and challenging experience. Whether you're looking after our guests in Banqueting and Events, or in one of our restaurants and bars, this is serious service, serious volume and a serious opportunity to join an ambitious team. Our Restaurants are the places to go to meet friends, have a tea or coffee and sample one of our fabulous cakes or enjoy soup and a sandwich. They're busy, which means you'll be on the go, particularly over lunch and dinner periods. You'll be serving customers, encouraging them to sample our tasty treats, taking payments, clearing tables and making people feel welcome. This role will be primarily based in our Brasserie and Piccolo restaurants which offer family friendly dining experiences for our guests. We have part time or full time positions available so be sure to specify your preference in your application. Working hours will generally be between 11am and 11pm.
* Customer service - a friendly, welcoming personality is a given.
* Enthusiasm - a true passion for hospitality, along with your genuine smile and desire to get it right for the customer.
* Team focus - there are no egos here, just hard-working people who love creating memorable experiences for every guest.
* Fun and easy to talk to - we're looking for personality, not a corporate clone.
A Friendly & Supportive Team - Work in a fun, welcoming environment where team spirit and well-being are a priority.
* Grow with Us - We invest in our people. Whether you're looking to develop new skills or take the next step in your career, we'll support you every step of the way.
* Career Progression - With multiple hotels, departments, and roles, you'll have plenty of opportunities to grow and explore new career paths.
* Leadership Development - Get access to our Be A Leader programme and develop the skills to take your career further.
* Exclusive Discounts - Enjoy discounted leisure membership, 30% off retail, 30% of food and drinks, plus great savings on hotel activities.
* Team Rate Hotel Stays - Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
* Refer a friend initiative - earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
* Guest mention incentive - earn an extra £5 for each guest review which positively mentions you.
* Wellbeing Support - Access 24/7 confidential support via the Health Assured employee assistance programme, covering mental health, financial advice, and more.
* Team Events & Annual Staff Party - We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
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