Overview
The post holder will operate the SystmOne information system on a daily basis, upload referrals and input a variety of patient information accurately. The post holder will support the management of the team inboxes and will cover the phone lines. The role involves handling sensitive information and requiring empathy for patients, colleagues and others. This position is based in Bexhill-on-Sea with flexibility to support other sites at Lewes and Eastbourne to cover annual leave or sickness. Weekend working ( Saturdays) is required.
Responsibilities
* Operate the SystmOne information system daily; upload referrals and input patient information accurately.
* Support team inboxes and cover the phone lines as required.
* Deal with sensitive information with discretion and demonstrate empathy towards patients and colleagues.
* Be flexible to support other sites (Lewes and Eastbourne) as needed to cover leave or sickness.
* Participate in weekend work (Saturdays) as part of the role.
Team and Context
The JCR Team is an integrated community service working with Adult Social Care and East Sussex Healthcare NHS Trust, providing rehabilitation and reablement services to adults 18+ in Eastbourne, Hailsham and Seaford areas. The team is based in Bexhill and collaborates with local health and social care services.
Requirements / Qualifications
* Previous admin and clerical experience in a busy office environment.
* Excellent communication skills; well organized, enthusiastic and motivated.
* Ability to contribute to a busy team and work autonomously to provide high-quality and accurate administrative support.
* Experience with administrative tasks in a healthcare or NHS setting is advantageous.
Note: This description reflects the responsibilities and context of the role as part of the Trust’s operations. The Care Quality Commission (CQC) ratings and organisational details provided in the original description are not required to be reproduced here unless necessary for the role listing.
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