Location: Hybrid, Tate & Lyle Sugars, Factory Rd, London E16 2EW (3 days office, 2 days home)
ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products and owns and operates sugar refineries in the United Kingdom, United States, Canada, Mexico and Belize.
Opportunity
We are seeking an experienced Logistics Contract Manager to own and develop strategic relationships with third‑party logistics partners, manage complex logistics contracts across transport, warehousing and co‑packing, and drive cost optimisation and service excellence across UK and export operations. The role reports to the senior supply chain leadership and has three direct reports at manager level.
Key Responsibilities – Partner & Contract Management
* Own the full lifecycle of logistics contracts with 3PL partners, from tendering and negotiation through onboarding, performance management, renewal and exit.
* Lead contract governance through structured monthly and quarterly reviews, SLA/KPI tracking and issue resolution.
* Develop and manage partner scorecards covering service, cost, quality, claims and sustainability metrics.
* Drive year‑on‑year cost and service improvements through network optimisation, productivity initiatives and tender re‑sets.
Stakeholder Engagement
* Act as the senior relationship owner for key transport, warehousing and co‑packing providers.
* Collaborate closely with Customer Service, Planning, Legal, Quality and Sustainability teams to support customer requirements and manage risk.
* Support export operations across Europe and global markets, including coordination with forwarders and customs brokers.
Systems, Data & Process
* Leverage the Transport Management System (currently E2Open) and partner data to improve visibility, planning and performance analytics.
* Lead root‑cause analysis and corrective action plans for service failures and damages.
* Champion accurate master data, EDI flows and process standardisation.
What We’re Looking For – Experience & Expertise
* Significant experience managing complex logistics contracts within FMCG or food environments.
* Strong experience managing 3PL performance across multi‑site UK networks with EU export exposure.
* Working knowledge of BRC logistics/warehousing standards and food safety requirements.
Skills & Attributes
* Commercially astute negotiator with a structured, disciplined approach to contract governance.
* Credible and influential communicator, comfortable engaging senior stakeholders and chairing QBRs/MBRs.
* Curious and forward‑thinking, with experience digitalising supply chain processes and adopting AI‑enabled tools.
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