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Do you thrive on delivering outstanding customer service?
The important stuff:
* Free health club membership (T&Cs apply)
* Discounts across golf including membership, guest rates, green fees, buggies and clothing
* Discounts across The QHotels Collection
* Family & Friends discounts in hotels across The QHotels Collection
* Support with training & professional qualifications, including course fees!
* Various learning & development available
* Access to an Employee Assistance Program – Hospitality Action
* Refer a friend scheme
* FREE parking
* AND……much, much more!
What will I do?
You will be the first impression a guest will have upon arriving at the hotel. You’ll greet guests, assign rooms, take payments, and perform general administrative duties. Ensure all guest inquiries/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Is this the role for me?
* Passion for customer service
* Experience in a customer-facing role
* Conflict resolution experience
* Ability to work under pressure and multi-task
* Strong time management and organisational skills
Curious to find out more?
Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4-star, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. Dining options include the Modern restaurant, The Claret Jug, and the Stylish bar. We offer afternoon tea, private dining, and meeting and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.
The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
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