Reception / Hospitality Maternity Cover Position. Start Beginning of June.
We are currently looking for an experienced Reception and Hospitality individual to cover maternity leave, starting at the beginning of June.
The role combines both reception and hospitality duties, where you will be responsible for providing guests with the best possible service. On reception, you will act as the first point of contact for guests and have sole responsibility for managing the meeting room booking system. The ideal candidate will therefore have excellent communication and interpersonal skills, as well as a proactive and positive attitude.
Day to day, you will also be supporting the Head of Hospitality with all aspects of meeting room management and catering. The client is seeking a reliable individual who works well within a team to provide exceptional customer service in a fast-paced environment.
Responsibilities Reception:
Maintain front of house areas including meeting rooms
Meet and greet guests in a confident and professional manner that reflects the image and values of the company
To adhere to shift times as set out by Head of Hospitality
To become familiar with clients and client contacts to build rapport
Maintain the company image through wearing appropriate attire as set out by Head of Hospitality
Manage the meeting room booking system to ensure all bookings are accurate and complete
Review and approve meeting booking requests querying any inaccurate or incomplete requests
Liaising with other parts of the Facilities team to ensure smooth running of the meeting room suite
Issuing temporary access passes and accurately logging into a system
Keeping an open line of communication with the Line Manager and rest of the facilities team
Provide ground floor reception with information on scheduled visitors upload daily list for the following day
Responsibilities Hospitality:
Prepare refreshments for meetings following a room-booking schedule
Alter meeting room layouts according to meeting requirements
Liaise with relevant persons to agree catering requirements for upcoming meetings and events
Flexibility needed around working hours to meet the needs of the business on occasions such as evening events
Agree suitable daily break times to aid team efficiency
Maintain hospitality stock control and assist with ordering supplies
To maintain all daily duties as per the Food Management System daily schedules, in line with the H&S food handling requirements
Clear and disinfect rooms after use in a timely manner
To maintain high levels of hygiene throughout the day
Undertake ad hoc duties as and when required by the Head of Hospitality and/or the Line Manager
Requirements for the role:
Experience within front of house and hospitality/catering is essential
Experienced in working within a fast paced, customer service role
Availability to work evenings (sufficient notice is provided)
Excellent communication and interpersonal skills
To have a professional ethos and approach to both external and internal clients
Self-motivated and able to work on own initiative within a team environment
Reliable and flexible attitude ability to remain calm under pressure
Strong team player willing to support colleagues within the department
Confidential
Friendly and enthusiastic
Comfortable using Microsoft office packages
Experience using Condeco would be advantageous
Please see the job summary below:
* Start Date: Beginning of June
* Location: Farringdon, London
* Days: Monday Thursday each week with occasional Friday requirements
* Hours: TBC but would be a minimum of 7 hours per day
* Rate: £14/hr
If interested in this role, please apply below with your current CV.
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