Job Description
Job Title: Freight Forwarder – Ocean ExportsLocation: ManchesterSalary: £30,000 – £35,000 DOEContract Type: Permanent
Reed is recruiting on behalf of a leading global logistics organisation for a Freight Forwarder to join their Ocean Exports team based in Manchester.
This is an exciting opportunity to work with a well-established company that operates one of the world’s largest logistics platforms. The successful candidate will play a key role in managing international shipments and delivering exceptional customer service in a fast-paced environment.
Key Responsibilities:
Operational Excellence
* Manage the end-to-end ocean export process, from booking to delivery
* Ensure compliance with customer SOPs, including documentation, governmental filings, and invoicing
* Apply industry knowledge to resolve transportation and documentation challenges
Customer & Partner Relationships
* Collaborate with international teams and third-party agents to ensure smooth operations
* Build strong relationships with customers, providing timely updates and issue resolution
* Support internal and external reporting and participate in customer business reviews
Candidate Requirements:
Essential
* Minimum of 3 years’ experience in global forwarding, with a focus on ocean exports and customs
* Strong communication and organisational skills
* High attention to detail and ability to work under pressure
Desirable
* Bachelor’s degree
* Proficiency in Microsoft Office
* Proven customer service experience
* Flexible and solution-oriented mindset
What’s on Offer:
* Opportunities for career progression within a global organisation
* Access to industry-leading training and development platforms
* Inclusive and innovative working environment
* Performance-based bonuses and additional benefits